Ral and Rll
RAL
In case of a dispute, the consumer may resort to an Alternative Dispute Resolution (ADR) entity. Alternative Dispute Resolution (ADR) entities are entities authorized to mediate, conciliate, and arbitrate consumer disputes in Portugal that are registered on the list of ADR entities provided for by Law No. 144/2015. Click [here/below/etc.]. here .
RLL
Consumers can resort to the European online dispute resolution platform available. here .